Refund Policy
For clarity, Our store accepts returns of both defective and non-defective merchandise and also accepts exchange requests. A non-defective return may be requested after a change of mind, a personal preference, or selection of the wrong item. Damage, defects, incorrect shipments, missing pieces, and items materially different from their description are also eligible for review.
Eligibility and request period
As a helpful reference, A request must reach us within 30 days after delivery. Only new merchandise qualifies: it must be unused, remain in its original condition, and include the original packaging, tags, and supplied accessories. supply the order number, checkout email, and an explanation. For damage, a defect, a wrong item, or missing contents, include photos or video of the merchandise and packaging.
Mail returns, exchanges, and refunds
To explain the process, Returns are made by mail. A free return label is included in the package, and no restocking fee is charged. Do not mail an item back without authorization. Exchanges depend on available inventory. Once a refund is approved, we process it to the original payment method within 10 days; the financial institution may require additional posting time.
Email: shanna.duitama@gmail.com
Mailing address: 7627 E 37th St N, Wichita, KS, 67226, United States
Phone: 641-539-1851